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PRIVACY NOTICE
This privacy notice tells you what to expect us to do with your personal information. It applies to all information collected and processed by Aine McCafferty, trading as McCafferty Energy Consulting.Contact Details
• Post: Ground Floor, Gallery Building, 65-69 Dublin Rd, Belfast, Antrim, BT2 7HG, UK
• Telephone: +44 (0) 74147 91123
• Email: [email protected]What Information We Collect, Use, and Why
We collect or use the following information to provide and improve services for clients; to operate client accounts; for information updates and marketing; to comply with legal requirements; and to deal with queries, complaints, or claims.Depending on how you interact with us, we may collect and process:• Names and contact details
• Addresses
• Financial data (including income and expenditure)
• Customer or client accounts and records
• Correspondence
• Transaction data (including details about payments to and from you and details of services you have purchased)
• Usage data (including information about how you interact with and use our website and services)
• Information relating to compliments or complaints
• Records of meetings and decisions
• Service history
• Public regulatory registers
• Any other personal information required to comply with legal obligationsYour Data Protection Rights
Under data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR and EU GDPR. You can find out more about lawful bases on the ICO’s website.Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.• Your right to erasure - You have the right to ask us to delete your personal information.• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.• Your right to object to processing - You have the right to object to the processing of your personal data.• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.• Your right to compensation – If you are based in the Republic of Ireland and suffer material or non-material damage as a result of an infringement of the EU GDPR, you have a right to seek compensation through the Irish courts.To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. If you make a request, we must respond to you without undue delay and in any event within one month.Our Lawful Bases for the Collection and Use of Your Data
Under data protection law, we must have a lawful basis for collecting and using your personal information. Depending on how you interact with us, we rely on the following bases:• Contract - We have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:o Delivering Energy Services: Processing client energy data, utility records, and business contact information to deliver energy consulting services including technical calculations and compiling reports. This data processing directly benefits our clients by identifying energy efficiency opportunities, reducing carbon emissions, and ensuring regulatory compliance.o Account Administration: Managing basic client contact details and service histories to maintain accurate business accounts and track ongoing project statuses. This commercial administration is necessary to ensure we provide consistent support across different phases of energy consulting and compliance assessments. The processing directly benefits clients by ensuring their historical energy data and audit records are managed accurately.o Marketing: Processing corporate business contacts and professional emails obtained from public regulatory registers to promote our consulting services to commercial entities. This outreach is strictly limited to corporate entities who have a plausible interest in energy compliance services. It represents a minimal privacy impact on the individuals involved, and a clear option to opt-out or unsubscribe will always be provided in every communication.o Disputes and Enquiries: Processing communication records, client notes, and financial transaction information to effectively investigate, address, and resolve client queries, complaints, or professional disputes. Retaining and reviewing these records is necessary to provide clear customer support and to protect our business by establishing a legal defence against professional liability or contract claims. This processing directly benefits clients by ensuring their service issues are thoroughly evaluated. The data used is strictly confined to professional correspondence and business transaction records relevant to the specific dispute.For more information on our use of legitimate interest as a lawful basis, you can contact us using the contact details set out above.Where We Get Personal Information From
• Directly from you
• Publicly available sources
• Third parties:
• We receive client contact information, utility bills, energy consumption spreadsheets, and site documentation from partner energy consultancies, brokers, and lead generation agencies who contract our services to perform technical energy assessments, statutory audits, and other reporting.How Long We Keep Information
We keep your personal information and project data securely stored for as long as necessary to fulfil the purposes we collected it for.
Client records and financial transactions: Retained for a minimum of 6 years following the end of the financial year in which your service was completed, to comply with our statutory tax reporting duties to both the HMRC and the Revenue Commissioners.General Enquiries: Retained for up to 2 years if no contract or formal consulting project is established.
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.Who We Share Information with
Data processors
We use industry-standard cloud storage, secure email networks, and office productivity software providers located within the UK and EEA. These processors provide secure, password-protected digital storage, cloud hosting, and document management systems to hold and organise our client project folders, energy assessment files, utility spreadsheets, and business correspondence.Others we share personal information with
• Debt collection agencies
• Insurance companies, brokers or other intermediaries
• Professional or legal advisors
• External auditorsHow to Complain
If you have any concerns about our use of your personal information, you can make a data protection complaint to us:Email: [email protected]
Post: Aine McCafferty, Ground Floor, Gallery Building, 65-69 Dublin Rd, Belfast, BT2 7HG
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO or DPC.For UK Clients:
• Authority: Information Commissioner’s Office
• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Helpline number: 0303 123 1113
• Website: www.ico.org.uk/make-a-complaintFor ROI Clients:
• Authority: Data Protection Commission (DPC)
• Address: 6 Pembroke Row, Dublin 2, D02 X963, Ireland
• Website: www.dataprotection.ieLast Updated
9th July 2026

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